Written by Annandale on August 10, 2016 in Awards

Annandale Village Excellence in Action AwardThe D. Scott Hudgens Center for Skilled Nursing of Annandale Village was honored August 3rd with the 2016 Excellence in Action award by the National Research Corporation (NRC). This honor recognizes post-acute care organizations that achieve overall resident and/or employee satisfaction scores within the top 10 percent of the largest source of long term care and senior living satisfaction metrics in the nation.

“The Excellence in Action award isn’t just any quality performance award,” said Annandale’s Skilled Nursing Home Administrator, Brandi Meadows.  “Rather, it’s an award that defines what it means for providers, like Annandale, to provide the right kind of care—patient-centered care—for our residents, their families, and our employees.”

Rich Kortum, Director of Strategic Partnerships at NRC said, “These organizations have set the bar for other providers with their performance and continued focus on customer and employee experience.  This is a wonderful achievement, and we’re pleased to honor these organizations with the Excellence in Action Award.”

To qualify for the award, skilled nursing centers needed to have completed a customer or workforce satisfaction survey in 2016. Winners must have also received a 30 percent response rate, and overall responses must have scored the organization as “excellent” on the question “What is your recommendation of this facility to others?” or “What is your recommendation of this facility as a place to work?.”

Consistently recognized as one of the top skilled nursing centers in the United States, the D. Scott Hudgens Center for Skilled Nursing provides adults facing increasing limitations due to aging or features of their disability nationally recognized care specific to their developmental disability or diagnosis, and is the only nursing home in the state of Georgia whose staff is specifically trained to care for adults with developmental disabilities and traumatic brain injuries. The center offers specialized person-centered care, as well as, therapy, dietary focused plans, and a wide range of therapeutic programs both on and off campus to individuals diagnosed with down syndrome, cerebral palsy, autism, other intellectual being, or traumatic brain injury.

For additional information, please contact Keith Fenton, Chief Development Officer, at (770) 932-4887 or keith.fenton@annandale.org.

1 Comment
Doris Johnson

August 12, 2016 @ 11:29

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The very best…..Brandi was correct. The staff takes care of each other – making certain that the Villagers are taken care of. They always go way beyond any expectations!! The Best of the Best! So happy to see Community Recognition for them; although they get the highest praise from family of the Villagers – it’s wonderful to see them lifted up by the Excellence in Action award!!

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